Privacy Policy

1. Introduction

PayHook ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

- Account information (name, email, password)
- Wallet addresses you configure
- Payment transaction data
- API usage data and logs
- Communication preferences

We do not collect or store your private keys or have access to your cryptocurrency.

3. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our services
- Monitor blockchain transactions for your configured wallets
- Send webhook notifications
- Communicate with you about your account and service updates
- Detect and prevent fraud and abuse
- Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

- With your consent
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a business transfer or acquisition

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account closure for legal, regulatory, or legitimate business purposes.

7. Your Rights

Depending on your location, you may have rights to:

- Access your personal information
- Correct inaccurate information
- Delete your information
- Object to processing
- Data portability
- Withdraw consent

To exercise these rights, please contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and maintain security. You can control cookies through your browser settings.

9. Third-Party Services

Our service may integrate with third-party blockchain networks and services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]